PRIVACY POLICY

Protecting Your Privacy Is Our Fundamental Commitment

At AUS Big Jackpot, we consider your privacy a fundamental right. We are dedicated to maintaining the highest standards of data protection, collecting only essential information to provide you with a secure, personalised, and exceptional lottery experience. Your trust forms the foundation of our relationship with you.

Data Collection

We collect information that is strictly necessary for operating our legitimate lottery service and enhancing your user experience. This includes:

Personal Identification Data: To verify your identity and ensure you meet the legal age requirement (18+).
Contact Information: To communicate transaction confirmations, draw results, and important account updates.
Financial Transaction Records: To maintain accurate records of your purchases, winnings, and withdrawals.

This data enables us to process your entries efficiently, notify you of wins, and continuously improve our platform's security and functionality.

Data Sharing

We uphold the strictest confidentiality standards regarding your personal information. We do not sell, trade, or rent your data to third-party marketers. Your information may only be disclosed when required by Australian law, to our authorised regulatory auditors, or to trusted service providers who assist in payment processing and platform operations under binding confidentiality agreements.

Data Access and Management

You maintain complete control over your personal information. Through your secure online account, you can access, review, and update your details at any time. Should you wish to delete your account, our support team will guide you through the process, subject to our legal obligations to retain certain financial records for regulatory compliance.

Security Standards

We implement a comprehensive, multi-layered security framework to protect your data from unauthorised access, alteration, or disclosure. Our protective measures include:

Bank-Level Encryption: Securing all data transmissions with advanced SSL technology.
Secure Infrastructure: Hosting our systems in highly secure data centres with controlled access.
Continuous Monitoring: Employing automated systems to detect and prevent suspicious activities.
Regular Penetration Testing: Conducting frequent security assessments to identify and address potential vulnerabilities.

Your Rights

In accordance with Australian Privacy Principles, you possess the right to:

Request access to the personal information we hold about you.
Request correction of any inaccurate or incomplete data.
Lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

Security Audits

We undergo regular internal and external security audits to ensure our protective measures remain effective against evolving threats. Your personal and financial data is encrypted both in transit and at rest, with access strictly limited to authorised personnel on a need-to-know basis.

For any questions regarding this Privacy Policy or to exercise your privacy rights, please contact our dedicated Privacy Officer at:
[email protected]